Get the latest CORONA VIRUS UPDATE affecting our deliveries Here * Last updated May 1st 2020.

Contact Us

Contact Us





Get in touch

The bakery is open for online orders. When placing an order available shipping dates will be available for you to select.

Our Ludlow shop is only open two days a week, Friday and Saturday from 9.00am to 3.00pm and our little shop in the Backfold, Hay-on-Wye, is open every Saturday from 9.00am to 3.00pm.

If you have any queries please contact the bakery using the contact form or email address and we will get back to you within 1 working day.

If you wish to try all of Tracy’s tasty inventions then visit one of our shops in Ludlow or Hay-on-Wye. Not all of her creations would survive transport so to try her fantastic chocolate tarts, deliciously tart lemon tarts or have a taste of her brownies or almond tarts then stop by and collect a box of goodies to munch on while exploring gorgeous Ludlow.

Due to Covid-19 we have limited resources so if you wish to contact us please use the form here or email us.


Our Shops

16 Tower Street, Ludlow, SY8 1LR, Shropshire

Backfold, Hay-on-Wye, HR3 5EQ, Herefordshire

Email: hello@dugans.co.uk


Opening Hours

Ludlow Friday - Saturday 9am to 2pm

Hay-on-Wye Thursday Market 9am to 2pm Backfold shop Saturday 9am to 3pm